Dear K-Beauty Enthusiast !ย 

โ€จWe are Just the ๐’๐„๐‹๐‹๐„๐‘๐’, not Manufacturers. โ€จIt is customers responsibility to read โ€œthe ingredients and online reviewsโ€ via Google, before buying the product and make sure that their skin is not allergic to any of the ingredients in thata product as clients are much aware of their skin types and their allergies. ๐–๐ž ๐š๐ซ๐ž ๐ง๐จ๐ญ ๐ซ๐ž๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐›๐ฅ๐ž ๐Ÿ๐จ๐ซ ๐š๐ง๐ฒ ๐š๐๐ฏ๐ž๐ซ๐ฌ๐ž ๐ฌ๐ค๐ข๐ง ๐œ๐จ๐ง๐๐ข๐ญ๐ข๐จ๐ง ๐ซ๐ž๐ฌ๐ฎ๐ฅ๐ญ๐ข๐ง๐  ๐Ÿ๐ซ๐จ๐ฆ ๐ญ๐ก๐ž ๐ฎ๐ฌ๐ž ๐จ๐Ÿ ๐ฉ๐ซ๐จ๐๐ฎ๐œ๐ญ๐ฌ. ๐ˆ๐ญ๐ฌ ๐ฒ๐จ๐ฎ๐ซ ๐ซ๐ž๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐›๐ข๐ฅ๐ข๐ญ๐ฒ ๐ญ๐จ ๐๐จ ๐ฉ๐ซ๐จ๐ฉ๐ž๐ซ ๐ซ๐ž๐ฌ๐ž๐š๐ซ๐œ๐ก ๐›๐ž๐Ÿ๐จ๐ซ๐ž ๐›๐ฎ๐ฒ๐ข๐ง๐ . โ€จ๐Ÿ“Please send your complete and accurate address so that parcel donโ€™t get misplaced. If your address is of school, college or hospitals, then please ask the staff beforehand so that parcel donโ€™t get mishandled or misplaced when delivered. โ€จ๐Ÿšจ If parcel returns due to issue from your side then you have to pay delivery charges ๐š๐ ๐š๐ข๐ง to be dispatched again, please keep in mind that order will not be cancelled. โ€จ๐Ÿ”” All of our products are available on advance payment only via bank or jazz cash/ easy paisa (delivery time is 3-4 working days in this case after receiving the payment, delivery time depends on city too). โ€จโ€œAfter transferring the payment, please send receipt or screenshot proof via Instagram, email or on our Facebook page with your order number.
๐Ÿ”” Cash on Delivery (COD) is only available to new clients for orders less than 10,000 PKR but lead time for delivery is 7-10 working days, for COD orders. โ€จ๐Ÿ”” Once you receive your order, please inform us. Or if you donโ€™t receive within this timeframe and believe it may have been received by neighbors or household staff or security guard then please check with them first. Afterwards, please contact us immediately. โ€จ๐Ÿฅบ We regret to inform you that we will be unable to address complaints that are older than 24 hours after receiving (it will be tracked online), as per courier companyโ€™s policy. So please be vigilant from your end too, as in Pakistan some things are not in our control too though we use ๐“๐‚๐’ to deliver the packages.

โ€œ๐‘๐ž๐ญ๐ฎ๐ซ๐ง, ๐‘๐ž๐Ÿ๐ฎ๐ง๐ ๐จ๐ซ ๐„๐ฑ๐œ๐ก๐š๐ ๐ž ๐๐จ๐ฅ๐ข๐œ๐ฒโ€โ€จ

๐ŸšจAny complaints of damaged, leaked or broken product (not outer packaging) during shipping, will be catered within 12 hours of receiving your order with unboxing VIDEO proof. Company will take next 24 hours in investigating the complaint before making final decision. And if it turns out to be problem at our end then the Client ๐ก๐š๐ฏ๐ž ๐ญ๐จ ๐ฌ๐ž๐ง๐ ๐ฎ๐ฌ ๐ญ๐ก๐ž ๐ฉ๐ซ๐จ๐๐ฎ๐œ๐ญ ๐›๐š๐œ๐ค ๐Ÿ๐ข๐ซ๐ฌ๐ญ to get refund, if the complaint turns out genuine. (Please note, we donโ€™t have pickup service; so you have to cooperate & send us back first as we are dealing from South Korea).
๐ŸšจPlease note the product packaging can get slightly pressed or crumpled in shipping process as product is coming from South Korea, product covers long distance from Korea to Pakistan to reach at your doorstep. โ€จ

๐ŸšจProduct can ONLY be replaced or returned if it is damaged or broken while shipping, if claimed within 6 hours of receiving.
Please understand, no claim for outer damaged packaging can be catered as some of the issues are not in our control, it also depends on the handling by courier service, however to avoid this; we have chosen TCS, the best Courier service in Pakistan. โ€จ

๐Ÿšจ Please keep in mind that we ๐œ๐š๐ง๐ง๐จ๐ญ cater requests for exchange or refund due to simple change of mind but if the case is genuine then it must be informed to us within 6 hours of delivery time. โ€จ

๐ŸšจWe reserve full rights to refuse our services to any of the client without assigning any reason.

๐ŸšจNo foul or abusive language can be tolerated at any cost. โ€จNOTE: You donโ€™t have to pay anything to the rider, at the time of receiving your parcel. โ€จWe hope that you are aware with our terms and conditions. Because they will help to sort out any issue, if happened in any case. โ€จโ€จ

๐“๐ก๐š๐ง๐ค ๐ฒ๐จ๐ฎ for choosing Korean Home
๐‡๐š๐ฉ๐ฉ๐ฒ ๐’๐ก๐จ๐ฉ๐ฉ๐ข๐ง๐ 

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