Dear K-Beauty Enthusiast !ย
โจWe are Just the ๐๐๐๐๐๐๐, not Manufacturers. โจIt is customers responsibility to read โthe ingredients and online reviewsโ via Google, before buying the product and make sure that their skin is not allergic to any of the ingredients in thata product as clients are much aware of their skin types and their allergies. ๐๐ ๐๐ซ๐ ๐ง๐จ๐ญ ๐ซ๐๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐๐ฅ๐ ๐๐จ๐ซ ๐๐ง๐ฒ ๐๐๐ฏ๐๐ซ๐ฌ๐ ๐ฌ๐ค๐ข๐ง ๐๐จ๐ง๐๐ข๐ญ๐ข๐จ๐ง ๐ซ๐๐ฌ๐ฎ๐ฅ๐ญ๐ข๐ง๐ ๐๐ซ๐จ๐ฆ ๐ญ๐ก๐ ๐ฎ๐ฌ๐ ๐จ๐ ๐ฉ๐ซ๐จ๐๐ฎ๐๐ญ๐ฌ. ๐๐ญ๐ฌ ๐ฒ๐จ๐ฎ๐ซ ๐ซ๐๐ฌ๐ฉ๐จ๐ง๐ฌ๐ข๐๐ข๐ฅ๐ข๐ญ๐ฒ ๐ญ๐จ ๐๐จ ๐ฉ๐ซ๐จ๐ฉ๐๐ซ ๐ซ๐๐ฌ๐๐๐ซ๐๐ก ๐๐๐๐จ๐ซ๐ ๐๐ฎ๐ฒ๐ข๐ง๐ . โจ๐Please send your complete and accurate address so that parcel donโt get misplaced. If your address is of school, college or hospitals, then please ask the staff beforehand so that parcel donโt get mishandled or misplaced when delivered. โจ๐จ If parcel returns due to issue from your side then you have to pay delivery charges ๐๐ ๐๐ข๐ง to be dispatched again, please keep in mind that order will not be cancelled. โจ๐ All of our products are available on advance payment only via bank or jazz cash/ easy paisa (delivery time is 3-4 working days in this case after receiving the payment, delivery time depends on city too). โจโAfter transferring the payment, please send receipt or screenshot proof via Instagram, email or on our Facebook page with your order number.
๐ Cash on Delivery (COD) is only available to new clients for orders less than 10,000 PKR but lead time for delivery is 7-10 working days, for COD orders. โจ๐ Once you receive your order, please inform us. Or if you donโt receive within this timeframe and believe it may have been received by neighbors or household staff or security guard then please check with them first. Afterwards, please contact us immediately. โจ๐ฅบ We regret to inform you that we will be unable to address complaints that are older than 24 hours after receiving (it will be tracked online), as per courier companyโs policy. So please be vigilant from your end too, as in Pakistan some things are not in our control too though we use ๐๐๐ to deliver the packages.
โ๐๐๐ญ๐ฎ๐ซ๐ง, ๐๐๐๐ฎ๐ง๐ ๐จ๐ซ ๐๐ฑ๐๐ก๐๐ ๐ ๐๐จ๐ฅ๐ข๐๐ฒโโจ
๐จAny complaints of damaged, leaked or broken product (not outer packaging) during shipping, will be catered within 12 hours of receiving your order with unboxing VIDEO proof. Company will take next 24 hours in investigating the complaint before making final decision. And if it turns out to be problem at our end then the Client ๐ก๐๐ฏ๐ ๐ญ๐จ ๐ฌ๐๐ง๐ ๐ฎ๐ฌ ๐ญ๐ก๐ ๐ฉ๐ซ๐จ๐๐ฎ๐๐ญ ๐๐๐๐ค ๐๐ข๐ซ๐ฌ๐ญ to get refund, if the complaint turns out genuine. (Please note, we donโt have pickup service; so you have to cooperate & send us back first as we are dealing from South Korea).
๐จPlease note the product packaging can get slightly pressed or crumpled in shipping process as product is coming from South Korea, product covers long distance from Korea to Pakistan to reach at your doorstep. โจ
๐จProduct can ONLY be replaced or returned if it is damaged or broken while shipping, if claimed within 6 hours of receiving.
Please understand, no claim for outer damaged packaging can be catered as some of the issues are not in our control, it also depends on the handling by courier service, however to avoid this; we have chosen TCS, the best Courier service in Pakistan. โจ
๐จ Please keep in mind that we ๐๐๐ง๐ง๐จ๐ญ cater requests for exchange or refund due to simple change of mind but if the case is genuine then it must be informed to us within 6 hours of delivery time. โจ
๐จWe reserve full rights to refuse our services to any of the client without assigning any reason.
๐จNo foul or abusive language can be tolerated at any cost. โจNOTE: You donโt have to pay anything to the rider, at the time of receiving your parcel. โจWe hope that you are aware with our terms and conditions. Because they will help to sort out any issue, if happened in any case. โจโจ
๐๐ก๐๐ง๐ค ๐ฒ๐จ๐ฎ for choosing Korean Home
๐๐๐ฉ๐ฉ๐ฒ ๐๐ก๐จ๐ฉ๐ฉ๐ข๐ง๐
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