Q. What is your delivery method?
Q. What is your payment method?
Q. Do you have cash on delivery (COD) payment mode?
Q. What is your delivery method?
A. We deliver via third party courier services, TCS & Daewoo Fastex.
Q. What is your payment method?
A. We accept payments via Bank transfer, Easy Paisa & Jazz Cash.
Q. Do you have cash on delivery (COD) payment mode?
A. Apologies for the inconvenience but to provide best quality services, we accept payments in advance via bank, easy paisa or jazz cash.
About Korean Home & Authenticity
What is Korean Home, and is it one of Pakistan's Trusted Sources for Authentic Korean Skincare?
Korean Home is a trusted online destination for authentic Korean skincare in Pakistan, dedicated to bringing genuine beauty products directly from South Korea. Since 2018, we have helped thousands of skincare enthusiasts access high-quality Korean skincare while providing expert guidance to help them make informed skincare choices. We are authorized sellers of brands including Dr. Althea, SKIN1004, AXIS-Y, Dr. Nineteen, TIAM, mixsoon, Unleashia, and Eqqualberry. Our mission goes beyond selling products, as we believe that understanding your skin is the first step toward healthier skin. That's why we combine authentic Korean skincare products with educational content, skincare tips, and personalized recommendations to help you build a routine that truly works for your skin.
What Makes Korean Home Different from Other Korean Skincare Stores in Pakistan?
At Korean Home, authenticity and education are at the heart of everything we do. We source Korean skincare products directly from South Korea through trusted suppliers and authorized brand partners where available, helping ensure our customers receive genuine products. Unlike stores that simply sell skincare, we focus on educating our customers about ingredients, skin concerns, and skincare routines. Whether you're a beginner or an experienced skincare enthusiast, our goal is to help you choose products based on your skin's needs rather than short-term trends. We believe long-term customer trust is built through honest recommendations, reliable support, and authentic products.
Where Does Korean Home Source Its Korean Skincare Products?
Korean Home sources its skincare products directly from South Korea through trusted suppliers and established Korean beauty brands as we live in Korea. Being based in South Korea allows us to stay connected with the latest product launches and carefully select products that meet our quality standards. Direct sourcing also helps us provide customers in Pakistan with genuine Korean skincare while maintaining product freshness and access to a wide range of brands that may not always be available locally. Our commitment is to provide skincare you can shop for with confidence.
Are All Korean Home Products 100% Authentic?
Yes. Authenticity is one of Korean Home's core values. Every product available on our website is sourced directly from South Korea through trusted suppliers and authorized channels. We are authorized sellers of brands including Dr. Althea, SKIN1004, AXIS-Y, Dr. Nineteen, TIAM, mixsoon, Unleashia, Eqqualberry. Using authentic skincare is important because original products are manufactured according to strict quality standards and contain the ingredients intended by the brand. Counterfeit products may not deliver the same results and can compromise your skincare routine. If you ever have questions about a product's authenticity, our team is always happy to assist before you place your order.
Why Should I Trust Korean Home When Buying Korean Skincare Online?
We understand that trust is essential when shopping for skincare online. Since 2018, Korean Home has been committed to providing 100% authentic Korean skincare and beauty products sourced directly from South Korea as admin lives in Korea. Our reputation is built on transparency and customer satisfaction. We proudly showcase Google and Facebook reviews, host live sessions with Korean brands in Korea, and share educational skincare content to help customers shop with confidence. Our team offers honest, personalized skincare advice to help you choose products that match your skin type and concerns. We believe in building long-term relationships through authenticity, expert guidance, and exceptional customer service not just making a sale.
Does Korean Home have a physical store?
Korean Home primarily operates as an online Korean skincare store, allowing customers across Pakistan to conveniently shop authentic Korean beauty products from anywhere in the country. Our website is regularly updated with the latest product availability, educational blogs, skincare guides, and customer support information. For the most recent updates regarding our services, shopping options, and announcements, we recommend visiting our official website and social media platforms. Shopping online also enables us to offer a wider selection of authentic Korean skincare products sourced directly from South Korea.
Since when has Korean Home been bringing Authentic Korean Skincare to Pakistan?
Korean Home has been serving customers since 2018, helping make authentic Korean skincare more accessible in Pakistan. Over the years, we have expanded our product range while staying committed to our core values of authenticity, customer education, and excellent service. Our experience living in South Korea allows us to stay updated with new Korean beauty innovations and bring carefully selected products to our customers. We continue to grow with one goal in mind—to help people achieve healthier skin through authentic Korean skincare and reliable guidance.
Orders & Payments
How Do I Place an Order on Korean Home?
Ordering from Korean Home is simple and convenient. Browse our website, select the products you'd like to purchase, add them to your shopping cart, and proceed to checkout. During checkout, you'll provide your delivery details, choose the available payment method, and complete your order by following the payment instructions. Once your payment is confirmed, our team begins processing your order and keeps you informed throughout the fulfillment process.
Can I Place an Order Through Instagram or WhatsApp?
To ensure accurate inventory management and a smooth shopping experience, all orders must be placed through our official website. Our team is always happy to assist you with product recommendations, skincare advice, and any questions before you place your order. Once you've selected your products, simply complete your purchase through our website for a secure and hassle-free checkout. Ordering through our website ensures:
- Real-time product availability
- Secure order records and tracking
- Accurate pricing and promotions
- Faster order processing
- Easy access to detailed product information
What Payment Methods Does Korean Home Accept?
To make shopping convenient, Korean Home offers multiple payment options, including bank transfers, EasyPaisa, JazzCash, and Cash on Delivery (COD) subject to availability and our current payment policy. Payment instructions are provided during checkout, and our team is available if you need assistance completing your payment.
Does Korean Home Offer Cash on Delivery (COD)?
Cash on Delivery (COD) availability depends on our current payment policy and the type of order being placed. While some products or promotions may qualify for COD, certain orders such as preorders or special purchases may require advance payment before processing.
Why Does Korean Home Require Advance Payment for Some Orders?
Advance payment helps us process orders efficiently while reducing fraudulent or unconfirmed orders. It is particularly important for products that are specially sourced from South Korea or purchased specifically for individual customers through our preorder service.
How Do I Confirm My Payment After Placing an Order?
After completing your payment, simply share your payment proof using the method provided during checkout or through our official WhatsApp, Instagram, or Email. Once our team verifies your payment, you'll receive confirmation, and your order will move to the processing stage.
Can I Cancel My Order After Placing It?
We understand that plans can change. Whether your order can be cancelled depends on its current processing stage. If your order has not yet been packed, shipped, or specially sourced from South Korea, we will do our best to accommodate your request. For ready-stock products, cancellations may be possible if processing has not started. However, preorder and specially sourced items are purchased specifically for each customer, so cancellation may not be possible once procurement has begun.
Will I Receive an Order Confirmation After Placing My Order?
Yes. Once your order has been placed and your payment has been successfully verified, you'll receive an order confirmation from Korean Home. Your confirmation includes important details such as your ordered products, payment status, and the next steps in the order processing journey.
Shipping & Delivery
What Delivery Methods Does Korean Home Use?
Korean Home delivers orders across Pakistan through the TCS courier partner to ensure your products arrive safely and efficiently. Every order is carefully packed to help protect your Korean skincare products during transit.
How Long Does Delivery Take?
Delivery times depend on your location, product availability, and whether you order ready-stock or preorder items.
- Advance Payment Orders: Delivered within 3–5 working days.
- Cash on Delivery (COD) Orders: Delivered within 5–10 working days.
Does Korean Home Deliver All Over Pakistan?
Our standard shipping fee is PKR 250 for most orders within Pakistan. However, shipping charges may vary depending on your delivery location, order size, package weight, or ongoing promotional offers.
How Can I Track My Korean Home Order?
Once your order has been dispatched, we'll provide you with tracking information so you can monitor its delivery progress.
What happens if my order is delayed?
Occasionally, weather, holidays, or courier issues may cause delays. Our team will keep you updated.
What should I do if I receive a damaged parcel?
Take clear video and photos before opening, contact our support team immediately, and keep all packaging until the issue is resolved.
What if an item is missing from my order?
Take clear video and photos before opening and contact us within the specified period after delivery, and we'll investigate and resolve the issue.
Do you ship internationally?
Please get in touch with us before ordering if you require international shipping, as availability may vary.
Can I change my delivery address?
If your order has not been dispatched, contact us immediately to request an address update.
Preorders & Wholesale
What is a preorder?
A preorder allows you to reserve products that are sourced specifically from South Korea before they arrive in Pakistan as our admin lives in South Korea.
Why should I choose preorder?
Preorders provide access to the latest Korean skincare products, including items that may not be available in local stock.
How does the preorder process work?
After payment confirmation, your products are purchased in Korea, consolidated with the next shipment, and then dispatched within Pakistan.
How long do preorders take?
Estimated preorder timelines are provided before purchase and may vary depending on supplier availability and shipping schedules. Normally, it takes 3 to 4 weeks after payment is received.
Can I preorder sold-out products?
In many cases, yes. If the product is available in Korea, we can often arrange a preorder.
Can I cancel a preorder?
As preorders are purchased specifically for each customer, cancellation may not be possible once sourcing has started.
Can I combine preorder and ready-stock items?
No. but our team will advise whether items should be shipped together or separately based on availability.
Will I receive updates during the preorder process?
Yes. Clients can ask about important milestones, including sourcing and delivery time.
Do you offer wholesale services?
Yes. Korean Home supplies authentic Korean skincare products to businesses interested in wholesale purchasing.
Who can apply for wholesale?
Beauty retailers, online stores, pharmacies, clinics, salons, and other eligible businesses are welcome to contact us.
Do you source products directly from Korea for wholesale?
Yes. Wholesale products are sourced directly from South Korea to ensure authenticity and consistent quality.
How can I become a wholesale partner?
Contact our wholesale team with your business information, and we will discuss product availability, pricing, and partnership options.
Why choose Korean Home as your wholesale supplier?
We combine authentic sourcing from South Korea, product knowledge, responsive customer service, and a commitment to building long-term business relationships as Korean Home team lives in Korea.
Skincare Basics & Ingredients
Why Is Korean Skincare So Popular and Is It Suitable for Pakistani Skin?
Korean skincare has become popular worldwide because it focuses on maintaining healthy skin through gentle formulations, hydration, skin barrier protection, and consistent skincare routines rather than quick fixes. Many Korean skincare products are suitable for Pakistani skin because they are available for different skin types, including oily, dry, combination, acne-prone, and sensitive skin. The key is choosing products based on your individual skin concerns rather than following trends.
I'm New to Korean Skincare. Can Korean Home Help Me Build My First Routine?
Absolutely. Starting a skincare routine can feel overwhelming, especially with so many products and ingredients available today. At Korean Home, we help beginners understand their skin type, identify their primary skin concerns, and choose products that work well together. Whether your goal is hydration, acne care, brighter skin, or improving your skin barrier, we're here to guide you every step of the way.
What is Korean skincare?
Korean skincare is a skincare philosophy that focuses on prevention, hydration, gentle ingredients, and maintaining a healthy skin barrier rather than covering skin concerns.
How do I start a Korean skincare routine?
Begin with a cleanser, moisturizer, and sunscreen. Add targeted treatments gradually as your skin adapts.
What is the 10-step Korean skincare routine? Do I need all 10 steps?
It is a flexible skincare approach. Most people only need the steps that suit their skin rather than all ten every day. No, a simple, consistent routine is often more effective than using unnecessary products.
What is double cleansing?
Double cleansing uses an oil-based cleanser followed by a water-based cleanser to remove sunscreen, makeup, and impurities.
What is the difference between toner and essence?
Toners mainly hydrate and balance the skin, while essences focus on nourishing and improving skin condition.
What is a serum?
A serum contains concentrated ingredients designed to target specific skin concerns such as acne, pigmentation, or dehydration.
What is Niacinamide?
Niacinamide (Vitamin B3) helps control excess oil, brighten skin, improve the barrier, and reduce the appearance of pores.
What is Centella Asiatica?
Centella Asiatica is a soothing botanical ingredient commonly used to calm irritated or sensitive skin.
What is Hyaluronic Acid?
Hyaluronic Acid attracts water to the skin, helping keep it hydrated and plump.
What are Ceramides?
Ceramides are skin-identical lipids that strengthen and repair the skin barrier.
What is Heartleaf?
Heartleaf is a botanical ingredient valued for its soothing and balancing properties, especially for oily and sensitive skin.
What is Snail Mucin?
Snail mucin supports hydration and helps improve the appearance of damaged or dehydrated skin.
What is Retinol?
Retinol is a Vitamin A derivative that helps improve the appearance of fine lines, uneven texture, and acne.
What are AHA, BHA, and PHA?
These are chemical exfoliants that remove dead skin cells. They differ in strength and the skin concerns they target.
What Korean skincare routine is best for acne-prone skin?
A gentle cleanser, soothing toner, treatment serum, lightweight moisturizer, and daily sunscreen are recommended. Choose products formulated for acne-prone skin.
How can I repair a damaged skin barrier?
Reduce harsh exfoliation, use barrier-supporting ingredients, moisturize consistently, and wear sunscreen daily.
Product Care, Brands & General Info
How Does Korean Home Ensure the Freshness of Its Korean Skincare Products?
Keeping skincare products fresh is essential for maintaining their quality, performance, and effectiveness. At Korean Home, we regularly source products directly from South Korea instead of storing large quantities for extended periods. Our products are handled with care throughout the sourcing and shipping process to help maintain their quality until they reach our customers in Pakistan. Fresh skincare allows active ingredients to perform as intended, helping you get the best possible results from your routine.
Do Korean Skincare Products Have Expiry Dates?
Yes. Like all cosmetic products, Korean skincare products include manufacturer-provided date information, such as the manufacturing date, expiry date, or Period After Opening (PAO), depending on the brand's labeling system. Most Korean skincare products remain stable for several years when unopened and stored correctly. After opening, it's recommended to use the product within the manufacturer's suggested timeframe.
Why Do Korean Skincare Prices Change from Time to Time?
Several factors can influence the price of imported Korean skincare products. Exchange rate fluctuations, supplier pricing, international shipping costs, customs charges, and promotional campaigns all play a role in determining retail prices. At Korean Home, we strive to offer competitive pricing while maintaining our commitment to authenticity and product quality.
Does Korean Home Offer Free Samples with Orders?
Sample availability depends on ongoing promotions, supplier offers, and current stock availability. While we love introducing customers to new Korean skincare products, complimentary samples cannot be guaranteed with every order. Whenever samples are available, they may be included as part of promotional campaigns or special offers.
Which Korean brands are available at Korean Home?
Availability changes over time. Please visit our website to see the latest brands and products. We regularly carry top brands like Beauty of Joseon, Anua, COSRX, Round Lab, Medicube, and Torriden.
Should I patch test new skincare products?
Yes. Apply a small amount to a discreet area before using a new product on your entire face.
What if a product doesn't suit my skin?
Stop using the product and contact our customer support for guidance on suitable alternatives.
Can I use makeup with Korean skincare?
Yes. Allow skincare products to absorb before applying makeup for the best results.
How can I contact Korean Home?
You can contact Korean Home through our official website, Instagram, WhatsApp, Facebook, or other communication channels listed on our Contact Us page. We aim to respond to customer inquiries as quickly as possible and provide helpful, honest, and personalized support.
Where can I learn more about Korean skincare?
Explore the Korean Home Blog, FAQ Knowledge Base, and educational guides for trusted skincare information.
