Dear K-Beauty Enthusiast ! We are Just the 𝐒𝐄𝐋𝐋𝐄𝐑𝐒, Not Manufacturers. It is customers responsibility to read “the ingredients and online reviews” via Google, before buying and make sure that their skin is not allergic to any of the ingredients in product as clients are much aware of their skin types and their allergies. 𝐖𝐞 𝐚𝐫𝐞 𝐧𝐨𝐭 𝐫𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐥𝐞 𝐟𝐨𝐫 𝐚𝐧𝐲 𝐚𝐝𝐯𝐞𝐫𝐬𝐞 𝐬𝐤𝐢𝐧 𝐜𝐨𝐧𝐝𝐢𝐭𝐢𝐨𝐧 𝐫𝐞𝐬𝐮𝐥𝐭𝐢𝐧𝐠 𝐟𝐫𝐨𝐦 𝐭𝐡𝐞 𝐮𝐬𝐞 𝐨𝐟 𝐩𝐫𝐨𝐝𝐮𝐜𝐭𝐬. 𝐈𝐭𝐬 𝐲𝐨𝐮𝐫 𝐫𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐲 𝐭𝐨 𝐝𝐨 𝐩𝐫𝐨𝐩𝐞𝐫 𝐫𝐞𝐬𝐞𝐚𝐫𝐜𝐡 𝐛𝐞𝐟𝐨𝐫𝐞 𝐛𝐮𝐲𝐢𝐧𝐠. 📍Please send your complete and proper address so that parcel don’t get misplaced. If your address is of school college or hospitals, then please ask the staff beforehand so that parcel don’t get mishandled or misplaced when delivered. 🚨 If parcel returns due to issue from your side then you have to pay delivery charges 𝐚𝐠𝐚𝐢𝐧 to be dispatched again, please keep in mind that order will not be cancelled. 🔔 All of our products are available on advance payment only via bank or jazz cash/ easy paisa, Cash on Delivery (COD) is not available in any case. “After transferring the payment, please send receipt or screenshot proof via Instagram, email or on our Facebook page with your order number.
🔔 𝐃𝐞𝐚𝐫 𝐂𝐥𝐢𝐞𝐧𝐭, 𝐩𝐥𝐞𝐚𝐬𝐞 𝐧𝐨𝐭𝐞!
When your parcel is in dispatch process, you will get booking message by the courier service soon on the given number, provided from your side. Please provide active phone number and make sure it will be active as courier company might contact you. In most cases, your parcel is scheduled to arrive IA within next 2-3 business days or max by 3-4 business days. ✅ Once received, please inform us. If you do not receive your parcel within this timeframe and believe it may have been received by neighbors or household staff or security guard then please check with them first. Afterwards, please contact us immediately. 🥺 We regret to inform you that we will be unable to address complaints that are older than 24 hours after receiving (it will be tracked online), as per courier company’s policy.
“𝐑𝐞𝐭𝐮𝐫𝐧, 𝐑𝐞𝐟𝐮𝐧𝐝 𝐨𝐫 𝐄𝐱𝐜𝐡𝐚𝐠𝐞 𝐏𝐨𝐥𝐢𝐜𝐲”
🚨Any complaints of damaged, leaked or broken product (not outer packaging) during shipping, will be catered within 12 hours of receiving your order with unboxing VIDEO proof. Company will take next 24 hours in investigating the complaint before making final decision. And if it turns out to be problem at our end then the Client 𝐡𝐚𝐯𝐞 𝐭𝐨 𝐬𝐞𝐧𝐝 𝐮𝐬 𝐭𝐡𝐞 𝐩𝐫𝐨𝐝𝐮𝐜𝐭 𝐛𝐚𝐜𝐤 𝐟𝐢𝐫𝐬𝐭 to get refund, if the complaint turns out genuine. (Please note, we don’t have pickup service; so you have to cooperate & send us back first).
🚨Please note the product packaging can get slightly pressed or crumpled in shipping process as product is coming from South Korea, product covers long distance from Korea to Pakistan to reach at your doorstep.
🚨Product can ONLY be replaced or returned if it is damaged or broken while shipping, if claimed within 12 hours of receiving. (Please understand, no claim for outer damaged packaging can be catered as some of the issues are not in our hands, it also depends on the handling by courier service, however to avoid this; we have chosen TCS, the best Courier service in Pakistan).
🚨 Please keep in mind that we 𝐜𝐚𝐧𝐧𝐨𝐭 cater requests for exchange or refund due to simple change of mind but if the case is genuine then it must be informed to us within 12 hours of delivery time. 🚨We reserve full rights to refuse our services to any of the client without assigning any reason.
🚨No foul or abusive language can be tolerated at any cost.
NOTE: You don’t have to pay anything to the rider, at the time of receiving your parcel.
We hope that you are aware with our terms and conditions. Because they will help to sort out any issue, in case.
𝐓𝐡𝐚𝐧𝐤 𝐲𝐨𝐮 for choosing Korean Home from so Many options🫰
